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What are the reasons for declining Second Opinion? [Code Decline_SO] Open

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AT TeleradiologyHub, we have a diligent and a process approach to cater to a review of your MRI or CT Scan or other radiological studies. Our second-opinion process starts with your uploading of the Diagnostic Data and your clinical history. The most important part is reasoni for second opinion, that usually sets the direction of focused enhanced and comparative study. Most of the times, it requires us to assist you in curating the data in shape. RRP accesses the dignostic details, clinical history, your complaints and prepares review framework. Later the case is handed over to Experts/Senior Panel. But in between or after RRP can decline to provide second opinion as expected  earlier.

There several reasons to do so. 

What is a code DECLINE_SO?

When the code DECLINE_SO is triggered, ithe process of second opinion is suspended . Subsequently, TeleradiologyHub  Panel withdraws from review process.  Second-Opinion/Terms-Conditions are applicable in all cases. Following reason(s) areenought to trigger the above code:

D1. Dicom Images provided are of inferior quality and  low resolution
D2. The primary report is not made available, whereas Panel thinks its crucial for review process
D3. Fees payment delayed or  related Issues
D4. The clinical history is not privided and the client is not reachable on the call
D5. Insignificant or unrelated queries asked/ Behaviour non acceptable
D6. Expectinging cross results from MRI or CT images or vice versa
D7. Queries related to physiological changes  or clinical aspects involved in opinion making
D8. Dicom image folder misses the sequence to which the second opinion query is linked
D9. Misc reasons due to unexplainable hygiene factors
D10. Experts think, the expectations are untenable
D11. Time taken is long due to accidental reasons
D12. Expert drops the study for unknown  reasons

CODE has following consequences:
-Second Opinion Process stops. 
-Any action that is regarded as appropriate by the Panel
-You can have an appeal to Panel 
-Either full or part of the payment is returned back ( As set in Second-Opinion/Terms-Conditions )

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