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Payments

How to refill Wallet

Steps to Recharge: Login to your TH Account & Visit your Profile Page Click on 'Recharge Wallet' under Payments Enter…

Steps to Recharge:

  1. Login to your TH Account & Visit your Profile Page
  2. Click on 'Recharge Wallet' under Payments
  3. Enter 'Amount' and Click on Recharge Wallet Button
  4. Pay amount using any of convenient modes. 
  5. Refresh you TH Profile Page to see recharged amount in your Wallet

Modes of Payment:

  1. Majority of Indian Banks through NetBanking
  2. Debit Card
  3. Credit Card
  4. PayTm
  5. Wallet (Freecharge, Mobikwik, JioMoney)
  6. UPI

Points to note:

  1. Though recharge of any amount is possible. But, we expect to recharge the first transaction with Rs 5000 and subsequently in multiples of Rs 10,000
  2. We may charge additional service charge towards GST, if client does not follow the above condition mentioned.

 

 

0 answers399 viewsPosted 1 year ago
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Do you provide Phone number of Radiologist so that I can talk with them ?

Due to privacy reason, we cannot disclose personal details of our doctors specially contact number, However, we shall assign an…

Due to privacy reason, we cannot disclose personal details of our doctors specially contact number, However, we shall assign an account manager at your beck and call to ensure smooth flow of communication at all times. Our doctors will also be communicating findings to your referring doctors.

0 answers468 viewsPosted 2 years ago
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Can I choose few Radiologists from your Panel who belongs to my city?

Yes, Based on your requirements we can form a panel of Radiologist matching your criterias.

Yes, Based on your requirements we can form a panel of Radiologist matching your criterias.

0 answers507 viewsPosted 2 years ago
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How to know you have qualified Radiologists ?

Our Legal team verifies all the documents, and only after their confirmation the Radiologist is taken on our Panel. The…

Our Legal team verifies all the documents, and only after their confirmation the Radiologist is taken on our Panel. The qualified means holder of post-graduation degree in the Radiology and registered to the state Medical council. In case if required we can share these documents.

0 answers512 viewsPosted 2 years ago
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Is your Payment Gateway secure ?

Yes! It is totally secure. We use the same merchant gateway which is trusted and used by big brands such…

Yes! It is totally secure. We use the same merchant gateway which is trusted and used by big brands such as Flipkart, Myntra, Jabong, MakemyTrip, Indigo etc.

0 answers507 viewsPosted 2 years ago
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What Payment Modes are accepted ?

NetBanking, UPI, Wallet (PayTm, MobiKwik), Debit Card, Credit Card.

NetBanking, UPI, Wallet (PayTm, MobiKwik), Debit Card, Credit Card.

0 answers527 viewsPosted 2 years ago
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How to track balance amount in the wallet / remaining amount ?

Your back-end member page provides data about the amount in the wallet, this is updated on real times basis.

Your back-end member page provides data about the amount in the wallet, this is updated on real times basis.

0 answers515 viewsPosted 2 years ago
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Do you provide invoice Bill for every transactions ?

Yes. Invoice is provided on Monthly basis, it can also be downloaded from your Account.

Yes. Invoice is provided on Monthly basis, it can also be downloaded from your Account.

0 answers509 viewsPosted 2 years ago
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What happens to the fees when due to some reason Radiologist couldn't Report ?

Though an amount is deducted from the Wallet immediately after uploading a case, it is only credited to the Reporting…

Though an amount is deducted from the Wallet immediately after uploading a case, it is only credited to the Reporting Doctor's when Report is finalized. In case, if not reported, the amount will be credited to your account within 72 hours.

0 answers488 viewsPosted 2 years ago
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Do you provide cash Payment facility ?

No. We don't have Cash facility.

No. We don't have Cash facility.

0 answers477 viewsPosted 2 years ago
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What if we do not like your service after loading the amount of Rs 5000 ? Will you refund the amount ?

This happens very rarely as we provide best of health care services. Our technical team would try to sort out…

This happens very rarely as we provide best of health care services. Our technical team would try to sort out the problem, if any. But still, if you wish to discontinue then the balance amount (calculated after used amount + Rs 500 towards Service charge) will be refunded back to your account within 7 days after the receipt of discontinuation request.

0 answers492 viewsPosted 2 years ago
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What happens when Wallet amount gets exhausted ?

You need to re-charge your Wallet with Rs 5000 or multiple of 5000Rs (10,000, 15,000….).

You need to re-charge your Wallet with Rs 5000 or multiple of 5000Rs (10,000, 15,000….).

0 answers490 viewsPosted 2 years ago
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How does the Payment and Billing work ?

We are providing you a virtual Wallet, which has to be re-charged with minimum amount of Rs 5000 through an…

We are providing you a virtual Wallet, which has to be re-charged with minimum amount of Rs 5000 through an online Payment. This allows you to upload cases. For eg. the rate of MRI Brain is Rs 300, this amount is debited from your Wallet and credited to the Reporting Doctor after finalization of the Report. You can continue uploading cases until the wallet is exhausted, upon which you can re-charge based on your usage.

0 answers516 viewsPosted 2 years ago
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Do you charge per case basis for usage of your PAC System / Website ?

No. We do not charge anything extra other than Registration fees to the Diagnostic center / Hospital.

No. We do not charge anything extra other than Registration fees to the Diagnostic center / Hospital.

0 answers517 viewsPosted 2 years ago
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How much do you charge for a Diagnostic center ?

We charge the Diagnostic center a one time nominal fee of Rs.999/- at time of Registration which includes your PAC…

We charge the Diagnostic center a one time nominal fee of Rs.999/- at time of Registration which includes your PAC system, training to your staff, setting up your account at our back-end. Please note this amount may or may not change in the future.

0 answers601 viewsPosted 2 years ago
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